Strange 
          as this may sound to the many leading businessmen and politicians who 
          are still afraid of mice and keyboards, IT is only beginning to seriously 
          impact the way businesses, governments and individuals behave and operate. 
          When isolated computers and incompatible proprietary networks give way 
          to the common communication protocol and addressing scheme known as 
          Internet, hundreds of millions and soon billions can easily communicate, 
          connectivity is potentially universal and distance effectively ceases 
          to exist. Simultaneously, Moore's law delivers increasingly massive 
          processing power, allowing extremely complex and power hungry programs 
          to run in cheap desktop boxes. At the same time, someone else's law 
          delivers gigantic storage capabilities. In this Outline of ProgrammeX, 
          professor Rijsenbrij and his colleagues give striking examples of what 
          the combination of these forces will allow, e.g. world-wide integrated 
          supply chains and mass customisation, and, in an orthogonal and more 
          intellectual dimension, the capture, storage and re-use of knowledge 
          including elusive but critical "insight". 
        Business 
          and technology consultants and various kinds of engineers are needed 
          to tame these forces and turn them into systems fit for purpose, and 
          fit for use. Cap Gemini employs — more accurately consists of — 
          36,000 such brains, including some 6,400 in The Netherlands. For reasons 
          not entirely clear to the Latin mind, possibly because of some typical 
          Dutch passion for permanent learning and intellectual self-improvement, 
          Cap Gemini Netherlands has always nurtured a unique passion for the 
          austere discipline of Software Development Methodologies. This gives 
          unique authority to the authors of this Outline of ProgrammeX 
          when they put into evidence a trend seldom realised by non-specialists: 
          the continuous and accelerated evolution of software development skills, 
          e.g. the skills needed to turn brute hardware into useful applications. 
          Furthermore, this evolution not only has impact on individuals' skills, 
          but also on collective skills, e.g. how development teams are built, 
          organised and managed, in what sort of framework they operate, how they 
          interact with the clients and users of systems to be developed. When 
          it was successful, the old "waterfall" approach delivered systems that 
          were difficult to modify. Indeed the wise CIO was careful not to fix 
          what worked, and systems were changed as little as possible during their 
          working life. On the contrary, post year 2000 development methods and 
          techniques will deliver adaptive systems designed for a world in a state 
          of permanent transformation. The new developers will have to continuously 
          understand the client's changing needs. Furthermore, in spite of demands 
          for ever-increasing functional power, they will have to deliver systems 
          ergonomic and reliable enough to be useable by literally anyone, anywhere, 
          at any time. Architects are not artisans anymore; they will rely on 
          solid standardised frameworks and components. Finally, in this new world, 
          the most essential individual will be the Programme Director with his 
          or her unique ability to understand the various dimensions and to conduct 
          vast programmes through permanently changing complexity. The reader 
          will find all these evolutions and more, most competently explored in 
          this Outline of Cap Gemini's ProgrammeX.